Shipping & Returns

SHIPPING: DUE TO COVID-19, ALL ORDERS WILL SHIP WITHIN 15-21 BUSINESS DAYS, NOT INCLUDING WEEKENDS

• All orders are shipped via USPS. **FunkSoulBaby, LLC is NOT responsible for any delayed transit times or damages (please see section below) once it leaves our location. We do not have any control over any delays in transit times as they are determined by the mail carrier. Please file a claim with the carrier if your package is delayed and/or lost. 

EXCHANGES/STORE CREDIT:

• Due to the nature of our products and the time and passion it requires for production, we do not offer refunds or returns at this time. Should there be any concern about this policy, please contact me at funksoulbabydesigns@gmail.com within 48 hours of receiving your order in order to receive either a store credit or exchange depending on the reason of your inquiry.

DAMAGES:

• Each package is carefully packaged to ensure safe delivery, but damages can happen in the hands of the shipping carrier. If your package arrives damaged, please send a photo of the unused product and packaging to funksoulbabydesigns@gmail.com within 24hrs of receiving. Please be aware that a damage claim must be filed with the shipping carrier in order to receive a store credit for your next purchase.